Privacy Policy

This policy explains what Internet WiFi Specials collects when you look up internet deals, why we collect it, and who we share it with. We are a comparison and referral service — we are not an internet service provider.

What we collect

We only collect what we need to check what is available where you live.

• ZIP code — when you search, so we can show providers for your area. On its own this is not linked to you.
• Your name and phone number — so a specialist can call you back about your address.
• Your email address — optional, used only to follow up if we cannot reach you by phone.
• Your service address — street, unit, city, state and ZIP, because internet availability and pricing differ street by street.
• The provider and plan you selected — so we know what you are asking about.

We do not ask for, and you should never send us, your Social Security number, date of birth, bank details, or payment card numbers. No part of this site collects payment.

What we do with it

We use your information to:

• Confirm which providers and plans are actually available at your address.
• Contact you by phone, text, or email about that request.
• Pass your order details to the provider you chose, if you decide to proceed.

We do not sell your personal information, and we do not share it with providers you did not select.

Contacting you

When you submit the availability form, you are asking us to get in touch about internet service at that address, and you agree that we may contact you by phone, text message, or email — including at a mobile number and using automated dialing technology.

Consent to marketing contact is not a condition of purchase. Message and data rates may apply. You can opt out at any time: reply STOP to any text, tell the person on the call, or email us using the details below. We honor opt-out requests promptly.

Who we share it with

• The internet provider you select. To place or check an order we pass along the details needed to do that. Once your information is with a provider, that provider's own privacy policy governs how they use it.
• Service providers who work for us. Our web host and our workflow tool (Zapier) process form submissions so our team can act on them, and our chat provider handles a conversation if you choose to start one. They may only use the data to provide that service to us.
• When the law requires it — for example a valid subpoena or court order, or to protect against fraud or abuse.

How long we keep it

We keep submitted leads for as long as needed to handle your request and to keep records of consent, and no longer than three years after your last contact with us, unless a longer period is legally required. You can ask us to delete your information sooner.

Cookies and tracking

This site does not set advertising or tracking cookies, does not embed third-party advertising pixels, and does not share anything with an outside analytics company. WordPress may set a functional cookie if you log in as an administrator.

We do keep our own basic statistics — how many people visited, which pages they looked at, and how far through the availability search they got — so we can tell whether the site is working. This is done without cookies and without storing your IP address. Your browser and IP are combined into a scrambled value using a secret that is thrown away and replaced every day, which means the result cannot be traced back to you and cannot be used to recognise you tomorrow.

Live chat

We offer a chat, answered by an automated assistant. Nothing loads until you press the chat button — if you never start a chat, no chat software runs and no third party is contacted. Once you do start one, the conversation is handled by our chat provider on our behalf, and what you type passes through their systems under their own privacy terms as well as this policy.

You are talking to software, not a person. It can look up which providers serve your ZIP code and what their plans cost, and it can take your details.

If you give the assistant your name, phone number, email or street address, that becomes a lead and is treated exactly the same as one submitted through the form on this site — stored here, sent to our lead partners, and used to contact you about service at that address. It is recorded as having come from a chat. Everything in how we share information applies to it. If you would rather not share those details with software, call us instead on 1-848-800-6610 and a person will take them.

Please do not share payment card details, your Social Security number, or passwords in a chat. We will never ask for them.

Your choices and rights

Whatever state you live in, you can ask us to see, correct, or delete the information we hold about you, and ask us to stop contacting you.

California residents. Under the CCPA/CPRA you may request the categories and specific pieces of personal information we have collected, request deletion, request correction, and opt out of any sale or sharing of personal information. We do not sell personal information. You may exercise these rights through the contact details below, and we will not discriminate against you for doing so. You may use an authorized agent to submit a request.

To make a request, call 1-848-800-6610. We will verify your identity before acting, usually by confirming details of the request you submitted.

Security

This site is served over HTTPS and submissions are transmitted encrypted. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we limit access to submitted leads to the people who need it to do their job.

Children

This site is meant for adults arranging service for a household. We do not knowingly collect information from anyone under 16. If you believe a child has given us information, contact us and we will delete it.

Changes

If this policy changes we will update the date at the top of this page. Material changes to how we use your information will be described here.

Contact us

Questions about this policy, or want your information removed?
Call 1-848-800-6610, Monday to Friday, 8am–8pm HST.